PMSI brings together your vision, best-in-class data integration and proprietary analytical tools, to deliver sustainable programmes.
This is why, during strategic design, scoping and roll-out phases, PMSI works with clients and alongside some of the best known consulting houses in the world. Investment in both design of the right strategic approach for your vision, along with the right infrastructure for insight delivery, can be costly and time consuming. For this reason PMSI work across the organisation to seek out the areas of highest impact and performance value.
The PMSI team are able to work across the organisation to:
- Create the right strategic data assets for a variety of decision areas, by combining insight from both internal and external data, for each identified stakeholder community
- Uncover needs and capability for new business processes supporting ongoing KPI creation and measurement and ultimate discovery of predictive drivers of performance
- And to support IT teams in the development of existing or new infrastructure, including MDM (Master Data Management), data integrity and analytical modeling best-practice.
The PMSI decision area experience
Executive Strategy
The executive team is ultimately where responsibility for overall organisational performance sits. They each individually juggle a number of objectives and challenges however as a team, they must tackle leadership, direction and ultimately success or failure.
PMSI has extensive experience in understanding the pressure these teams are under, as well as some of the opportunities they have to make positive changes for growth.
In bringing together all decision area support and PMSI’s extensive experience in M&A and target screening, PMSI is able to support Executive Strategy from concept to implementation.
PMSI Analytical Modules for Executive Strategy include:
- Financial management
- Operational revenue management
- Operational expense management
- Long-term assets management
- Risk management
- Compliance management.
Sales
Information delivered to and from sales functions affects every part of the organisation. Without market or customer knowledge, relationships will suffer and sales could decline. Without insightful forecasting from sales, production volumes, costs, investment and ultimately profit could be affected.
Whether working with a client to develop the right KPIs, deliver timely and accurate reporting or uncovering predictive drivers to future performance, PMSI works to leverage their existing set of Analytical Modules.
PMSI Analytical Modules for Sales planning and support include:
- Sales Plan Variance
- Pipeline Performance
- KAM (Key Account Management) Targeting
- Sales Results
- Customer Profitability
- Product Profitability
- ASP (Average Selling Price)
- Direct Cost
- Discount Performance
- Sales Call Optimisation.
Finance
Often one of the most important decision areas, the finance function controls costs and evaluates investments. Finance decisions are where legal, tax and regulatory compliance must take place, alongside providing advice, evaluating risk and supporting business growth.
PMSI works with clients to understand their most pressing requirements and uncover the areas where performance monitoring needs to be undertaken alongside risk management and shareholder value creation.
PMSI Analytical Modules for Finance decisions and discovery include:
- Variance Analysis on Volume-Price Mix
- Income Statement
- Drill-down Variances
- Operational Plan Variances
- Cash Flow & Working Capital Performance
- Balance Sheet KPIs
- CapEx & Strategic Investment Evaluations using Market Intelligence
- Treasury performance.
CDD
Commercial Due Diligence (CDD) is an area where decisions are made for either investment or disposal.
PMSI’s experience across multiple sectors, combined with an analytical team that drives faster, granular insight allows the team to support CDD decisions with well-informed opinions and the most detailed of insight.
PMSI Analytical Modules for CDD include:
- Brand Decomposition Tools
- Market opportunities mapping
- Competitive positioning
- Target screening
- Variance analysis.
Market Intelligence
Primarily managed by Corporate or Marketing Strategy teams, market intelligence is a support to decision making, providing insight on market size, scope and opportunity.
PMSI undertake considerable work in this space and provide a variety of Analytical Modules to support decision making for everything from market entry to competitive intelligence.
For further information, visit the M&A and Market Intelligence area on this site.
PMSI Analytical Modules for Market Intelligence include:
- Target screening
- Market drivers
- Market modelling
- Competitive Intelligence
- Market share reporting.
NPD
Innovation, R&D and ultimately product development, all drive value for the business at different levels. Whether it’s about investor relations, process improvement or new market discovery, product development should be at the centre of future planning.
With new approaches, including direct access to customer opinion through social media;
fast-moving markets placing increased pressure on manufacturing or delivery processes;
and rising input costs; organisations need to break down the barriers to driving effective
NPD (New Product Development).
PMSI Analytical Modules for Product Development decisions and discovery include:
- SKU Rationalisation
- Product and portfolio innovation
- Product development milestones
- Market and customer feedback
- Commercialisation process support
- Forecasting.
Operations
Operations can present important opportunities for competitive advantage. It can also be the area where decisions can have the greatest impact on the wider business. Operations is where organisations can create important barriers-to-entry within their market, determine differentiators and sustain profitable leadership.
PMSI works with clients to leverage this area of the business for greatest success. Often it can present the most challenging and difficult areas for change, however PMSI prides itself on working closely with clients to maximise impact while minimising disruption.
PMSI Analytical Modules for Operations decisions and discovery include:
- Purchasing and procurement
- Manufacturing footprint effectiveness
- Supply chain effectiveness
- Component rationalisation
- Process efficiency
- Cost and quality management
- Inventory management
- Back-order analysis.
HR
Competitive advantage starts and finishes with people. Working with clients to understand and quantify the human capital they can leverage is a key element to the success of any strategy.
PMSI are able to work with clients to support implementation programmes, as well as supporting HR, OD or Change Management professionals in assessing organisational performance through its people.
Core competencies, work-flow connections and the relative importance of roles vs individuals can all tell a story and can often demonstrate areas for increased organisational performance.
PMSI Analytical Modules for HR decisions and discovery include:
- PMSI Connect Index™
- Compensation Assessment
- Training and development ROI
- Succession planning against growth plans.
IT
IT decisions are all based on driving faster, more efficient and secure infrastructure for the organisation. It is therefore critical for IT roles to align their efforts and resources and create value via a constantly evolving technology road-map towards value for the business.
Managing ROI and TCO measures across all IT investments is an important starting point, however PMSI also work to provide improved decision making capability for clients and ensure IT can leverage more from their existing infrastructure.
PMSI Analytical Modules for IT decisions and discovery include:
- Business value maps
- IT portfolio management
- IT vendor management
- Compliance & Risk Management.
Customer Service
Achieving excellence through customer service can guarantee success for the long term. Satisfied and loyal customers can add to your own marketing effort, as well as provide you with a breadth of insight for key strategic decision making.
PMSI works with a number of clients on delivering ongoing reporting support for customer service decisions, as well as breaking new ground in helping organisations transform their investment through the use of social media and loyalty metrics.
PMSI Analytical Modules for Customer Service decisions and discovery include:
- Segmentation of customer relationships
- On-time delivery impact on customer loyalty
- Quality of performance through information, complaints and claims
- Social media monitoring and resolution performance
- Service benchmarks
- Service value.
Marketing
Whether monitoring brand performance, understanding customer needs, or measuring competitive strength, marketing functions must make decisions on how to support sales, drive financial performance and ultimately support growth within a chosen market. With a variety of roles falling within the marketing function, including product management, brand management, and communications, analytical modules for marketing can encompass a variety of other decision area insights.
PMSI believes in the need for all Marketing roles to deliver quantifiable results and ROI. By supporting these roles with a greater understanding of performance, focused growth can be achieved.
PMSI Analytical Modules for Marketing decisions and discovery include:
- Brand Decomposition Tools
- Market Opportunities
- Competitive Positioning
- Product Life-Cycle Management
- Pricing
- Demand Generation
- Net Promoter Score Widget (NPS)
- Social Media Brand Evaluation.
The Performance manager
Commissioned by IBM Cognos and co-authored by PMSI, this book examines the partnership between decision-makers in companies worldwide and the people who provide them with better information to drive better decisions. For more information regarding the book please email us.
